Language Use Policy
Last updated: May 2026
BiMarket UK provides its website, customer service and policies in both English and Turkish to serve our diverse community across Great Britain. This Language Use Policy explains how translations are produced, used and prioritised.
1. Available languages
- English — primary language of the website, customer service, legal documentation and supplier communications.
- Turkish — provided as a complementary language to make the service more accessible to Turkish-speaking customers.
2. Primary language and authoritative version
The English-language version of our Terms & Conditions, Privacy Policy and all other policies is the official, authoritative version. Turkish translations are provided in good faith for convenience only.
In the event of any conflict, ambiguity or discrepancy between the English and Turkish versions of any policy, contract or communication, the English version shall prevail.
3. Product information and labels
- Product names, descriptions and ingredient information may appear in English, Turkish or both, depending on the supplier and the product packaging.
- Statutory food information on the physical product label (ingredients, allergens, nutrition, use-by date) is provided in accordance with applicable UK food labelling law and is the authoritative source — always read the actual label before consumption.
4. Customer service
Our customer service team responds in English or Turkish, depending on the language of your message. Complex legal, financial or formal enquiries may be answered in English to ensure precision; we are happy to summarise in Turkish on request.
5. Marketing and informational content
Marketing emails, blog content, promotions and social media posts may be made available in English, Turkish or both. The substance of any offer (price, conditions, end date) shall be interpreted on the basis of the English version where translations differ.
6. Translation accuracy
We make every reasonable effort to provide accurate, faithful translations. However, no translation can be guaranteed to be a perfect equivalent. If you spot a translation issue, please email [email protected] so we can improve our service.
7. Other languages
We do not currently provide official translations into languages other than English and Turkish. Browser-based automatic translations are at your own risk and are not endorsed or warranted by BiMarket.
8. Updates
This policy may be updated from time to time; the version in force when you visit the Site applies.
9. Contact
Email: [email protected]
